Part 14 – Conflict Management: An Experiential Approach

July 2024

During our recent group discussion and exchange program, we engaged in an insightful activity designed to illustrate the dynamics of conflict. After reviewing issue-based training from previous sessions, our facilitator introduced a game that vividly demonstrated the concept of unequal resource distribution.

A piece of paper with chocolate on top was placed in the middle, and everyone was invited to grab as much as possible. As expected, some participants ended up with more chocolate than others, and a few were left with none. This simple exercise sparked a discussion on why disparities in resource acquisition occur and how they can lead to conflict.

We explored the root causes of conflict, recognizing that unequal distribution of opportunities, resources, and power often leads to disagreement and ideological differences. Conflict, as we discussed, is not merely a lack of agreement but also the birth of disagreements and the creation of ideological rifts. It is essential to understand that conflict is sometimes necessary for driving social development, personality growth, and positive change within a community. Conflicts can arise when we don’t hear/recognize other people’s voices and always say we’re right.

Our discussion probed into various types of conflicts that could arise in our community, including land encroachment, disputes during construction, equitable resource use, and political and economic disagreements. Our facilitator illustrated these points with a story about two cows unable to eat grass. They were connected to each other by one rope around both their necks. Looking in opposite directions with their tails almost touching. In front of both was a small stack of hay. When one of the cows tried to approach the hay on her side the rope to the other cow prevented this. Same for the other cow. They were stuck. But then they agreed to eat – together – first the hay on one side, and afterwards move to the other side and eat the remaining hay together. This symbolizes that focused, positive thinking can prevent conflict.

To manage conflicts effectively, we identified several key strategies:

  • Self-Resolution: Parties involved in a conflict should attempt to resolve it themselves.
  • Third-Party Assistance: Seek help from a neutral third party if necessary.
  • External Power: Utilize external resources judiciously to find a solution. In our households, conflicts with family members, such as spouses, children, or in-laws, can often escalate if not managed properly.

We discussed the importance of sharing our feelings, listening more than we speak, and controlling our anger to prevent disputes. Following this, we developed an action plan to manage conflicts both in our homes and communities:

  • Avoid Discrimination: Treat everyone equally.
  • Listen Actively: Speak less and listen more.
  • Control Anger: Maintain composure in challenging situations.
  • Be Transparent: Openly discuss what upsets you.
  • Cultivate Positivity: Maintain a positive outlook.
  • Communicate Softly: Use gentle language.
  • Engage in Dialogue: Resolve conflicts through conversation.
  • Timely Problem-Solving: Address issues promptly.
  • Reduce Authoritarian Actions: Avoid giving orders, threats, and judgments.
  • Identify Conflict Creators: Recognize and address sources of conflict.

 

One of our neighbors observed our efforts and expressed interest in learning from our approach to conflict management. This feedback reinforced the value of our discussions and the importance of continuous learning and sharing.

Our commitment to fostering understanding, harmony, and proactive conflict resolution within our community is unwavering. Together, we can build a more equitable and peaceful environment.

“Jai Slisha Jai WAWCAS Program” (cheers Slisha, cheers WAWCAS program)